Pain Management Services of the Fox Valley
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Customer Satisfaction
 

We are committed to our patient's quality of care and overall satisfaction.  In a recent patient satisfaction survey, our patients told us how happy they were with our services.

Survey Results

How would you rate your satisfaction with getting through to the office by phone?
Excellent 74%
Very Good 25%
Other 1%

How would you rate your satisfaction with the length of time you waited to get your appointment?
Excellent 71%
Very Good 29%
Other 0%

How would you rate your satisfaction with the personal manner of the person you saw
(courtesy, respect, sensitivity, friendliness)?
Excellent 77%
Very Good 23%
Other 0%  

How would you rate your satisfaction with the time spent with the person you saw?
Excellent 79%
Very Good 21%
Other 0%  

Patient Comments

"Very Good!

"You guys are great!   I was very impressed at how fast I got in to see the doctor as I was very uncomfortable."

"Excellent all around service and care.  Thank you." 

"Everyone was very kind and considerate.  5 star rating."

"Excellent staff.   Everyone is so friendly and accommodating – it  creates a wonderful atmosphere."

"Everyone was very pleasant & helpful.   Dr. Beardwood & his staff make me feel so comfortable & explained everything to me."

"I am always impressed by the personal treatment I receive.  Very satisfactory."

"Very satisfied with the entire staff & procedure."

"I have had excellent experiences with my visits in pain management.   I’ve been taken care of very well.  Thank you!"

"Was pleased with all.  Excellent staff – very attentive.   I was treated very well.  Thank you."