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Customer Satisfaction

We are committed to our patient's quality of care and overall satisfaction.  In a recent patient satisfaction survey, our patients told us how happy they were with our services.

Survey Results

How would you rate your satisfaction with getting through to the office by phone? Excellent 60% Very Good 30% Other 10% How would you rate your satisfaction with the length of time you waited to get your appointment? Excellent 53% Very Good 30% Other 17% Did you see the clinician, or staff member, that you wanted to see today? Yes 91% No  0% Indifferent 9%   How would you rate your satisfaction with the personal manner of the person you saw (courtesy, respect, sensitivity, friendliness)? Excellent 88% Very Good 12% Other 0%   How would you rate your satisfaction with the time spent with the person you saw? Excellent 86% Very Good 12% Other 2%

Patient Comments

"Good doctors and staff."

"The Beardwood is a great doc!"

"You’re doing a great job.  Don’t start fixing things that don’t need fixing in the name of change."

"I am very pleased with working with Dr Beardwood and the staff in the Pain Management."

"Could not have been nicer."

"Dr Beardwood is always pleasant and attentive."

"It’s never been better!" 

"You can’t leave.  This has been good for the pain control."

"Keep up the good work."

"I’ve had other injections other places, and this facility is by far more friendly and very good at what they do."

"Thanks for a great job!"

"Great group of doctors, nurses and staff."

"Very knowledgeable."